Question

### What is Incident Management?

Answer 1

output:

Incident Management is the process of responding to and resolving IT service disruptions.

 Key components:
 1. **Detection:**
    - Monitoring alerts
    - User reports
    - Automated detection

 2. **Response:**
    <div class="code-block" data-lang="yaml"><div class="highlight"><pre><span></span><span class="nt">Initial Response</span><span class="p">:</span>

- Acknowledge incident
- Assess severity
- Notify stakeholders

Resolution:
- Investigate root cause
- Apply fix
- Verify solution

# Incident Management